Click to reveal點擊翻轉
Chapter 01
Business Foundations & Economic Systems商業基礎與經濟系統
The Systems View系統性觀點INTERACTIVE

A business converts inputs into outputs through an interconnected system:

企業透過互連系統將輸入轉化為輸出:

📥
Inputs
Time · Knowledge · Capital · Materials時間·知識·資金·原料
⚙️
Process處理
Operations · Management · Technology營運·管理·技術
📦
Outputs
Products · Services · Profit · Social Value產品·服務·利潤·社會價值
Case — Tesla

Inputs: lithium, engineers, vision, capital → Process: Gigafactories → Outputs: EVs, energy storage, industry transformation.

輸入:鋰電池、工程師、願景、資本 → 處理:Gigafactory → 輸出:電動車、儲能、產業轉型。

Economic Systems Spectrum經濟系統光譜INTERACTIVE

All systems stem from scarcityopportunity cost. Click a system to learn more:

稀缺性出發 → 機會成本。點擊查看:

Free Market
Mixed
Socialist
Command
← Market decides← 市場決定Government decides →政府決定 →
Three Horizon Model三個地平線模型MODEL
H1 Core核心H2 Emerging新創H3 Future未來
Alphabet

H1: Search ads (80%+) · H2: YouTube, Cloud · H3: Waymo, DeepMind

Chapter 02
Entrepreneurship & Start-ups創業精神與新創思維
Causation vs. Effectuation因果邏輯 vs. 效用邏輯FRAMEWORK
CausationEffectuation
Logic邏輯Goal → find means目標→找手段Means → imagine outcomes手段→想像結果
Risk風險Predict & avoid預測規避Control & embrace控制擁抱

5 Principles: 🐦 Bird in Hand · 💸 Affordable Loss · 🧩 Crazy Quilt · 🍋 Lemonade · ✈️ Pilot in the Plane

五原則:🐦 手中鳥 · 💸 可負擔虧損 · 🧩 瘋狂拼布 · 🍋 檸檬水 · ✈️ 飛行員

Case — Slack

Failed game company → discovered internal chat tool had demand → "Lemonade" turned a byproduct into $27B.

遊戲失敗→發現內部溝通工具有需求→「檸檬水」把副產品變成 $27B。

Chapter 03
External Environment & Industry Analysis外部環境與產業分析
PESTELINTERACTIVE
Porter's Five Forces波特五力INTERACTIVE

Click each force to see its strength analysis and examples:

點擊每個力量查看強度分析與案例:

⚔️
New Entrants新進入者
🏭
Suppliers供應商
Rivalry競爭
🛒
Buyers買方
🔄
Substitutes替代品
Click a force → see airline industry example點擊力量→查看航空業案例
Industry Life Cycle產業生命週期MODEL
DevelopmentGrowthShakeoutMaturityDecline

EVs → Growth/Shakeout · Smartphones → Maturity · Newspapers → Decline

電動車→成長/淘汰 · 智慧手機→成熟 · 報紙→衰退

Chapter 04
Internal Resources & Competitive Advantage內部資源與競爭優勢
Value Chain價值鏈INTERACTIVE

Click each segment to see how it creates value:

點擊每個環節查看如何創造價值:

VRIO Decision TreeVRIO 決策樹INTERACTIVE

Test any resource — answer Yes/No step by step:

測試任何資源——逐步回答:

V
Valuable?

Creates value or neutralises threats?能創造價值?

R
Rare?

Few competitors have it?競爭者缺少?

I
Inimitable?

Costly to imitate?難以模仿?

O
Organized?

Firm exploits it?組織善用?

SWOT / TOWS MatrixSWOT / TOWSINTERACTIVE
S
W
O
SO
Maxi-Maxi優勢+機會
WO
Mini-Maxi克服劣勢
T
ST
Maxi-Mini用優勢抵禦
WT
Mini-Mini保守退守
Chapter 05
Corporate Portfolio & Growth企業組合策略與成長
Bowman's Strategy ClockBowman 策略時鐘INTERACTIVE
↑ High Value↑ 高價值
↓ Low Value↓ 低價值
$$高價→
$←低價
1
2
3
4
5
6
7
8
Ansoff MatrixAnsoff 矩陣INTERACTIVE
Existing Prod現有產品
New Prod新產品
Exist
Mkt
現有
市場
Penetration滲透
Low
Product Dev產品開發
Med
New
Mkt

市場
Market Dev市場開發
Med-High
Diversification多角化
Highest
BCG MatrixBCG 矩陣INTERACTIVE
Star
High growth + share高成長+市佔
Question Mark
High growth, low share高成長低市佔
🐄
Cash Cow
Low growth, high share低成長高市佔
🐶
Dog
Low growth + share低成長+市佔
Chapter 06
Marketing & Positioning行銷與定位
STP + 4Ps + USPSTP + 4Ps + USPSTRATEGY
SegmentingTargetingPositioning
Nike

Segment: sports/fashion/pro. Target: young, performance-driven. Position: "Just Do It".

區隔:運動/時尚/專業。目標:年輕追求表現者。定位:"Just Do It"。

4Ps — IKEA

Product: Flat-pack. Price: Low-cost. Promotion: Catalogue+social+showroom. Place: Suburban+online+pop-up.

Product:平整包裝。Price:低價。Promotion:目錄+社群+展間。Place:郊區+線上+市中心。

Differentiation: Image (Hermès) · Personnel (Singapore Airlines) · Product (Dyson) · Service (Amazon Prime).

差異化:形象(Hermès) · 人員(新航) · 產品(Dyson) · 服務(Amazon Prime)。

Chapter 07
Innovation & Pricing創新與定價
Innovation + Diffusion + Dilemma創新+傳播+窘境INTERACTIVE

Invention = create new thing. Innovation = commercialise it. Types: Incremental · Disruptive · Radical.

發明=創造。創新=商業化。漸進式·破壞式·激進式。

Innovators 2.5%Early Adopters 13.5%Early Majority 34%Late Majority 34%Laggards 16%

⚡ = The Chasm — where most start-ups die.

⚡ = 鴻溝——多數新創死在這裡。

Innovator's Dilemma — Kodak

Invented digital camera 1975, shelved it to protect film. Bankrupt 2012. Successful firms over-serve existing customers and miss disruption from below.

1975 年發明數位相機但擱置以保護底片。2012 年破產。大企業太專注現有客戶,錯失低端破壞。

Pricing Strategies定價策略STRATEGY
Strategy策略How做法Ex
PenetrationLow to grab share低價搶市佔Netflix
SkimmingHigh first, reduce高價再降iPhone
Yield MgmtDynamic動態Airlines機票
FreemiumFree + paid免費+付費Spotify
Chapter 08
Org Design, Management & Change組織設計、管理與變革
Kotter's 8 StepsKotter 八步驟INTERACTIVE

Lewin: Unfreeze → Change → Refreeze. Kotter expands this into 8 steps — click each:

Lewin:解凍→變革→凍結。Kotter 展開為八步驟——點擊查看:

Culture Types + SMART文化類型 + SMARTFRAMEWORK

SMART: Specific · Measurable · Achievable · Relevant · Time-bound.

Culture: Clan (Zappos) · Adhocracy (Google) · Market (Amazon) · Hierarchy (Banks).

SMART:具體·可衡量·可達成·相關·有期限。

文化:Clan(Zappos) · Adhocracy(Google) · Market(Amazon) · Hierarchy(銀行)。

Chapter 09
Human Capital & Motivation人力資本與動機
Maslow's Hierarchy馬斯洛需求層次INTERACTIVE

Click each layer of the pyramid:

點擊金字塔的每一層:

Self-actualisation自我實現
Esteem尊重
Social / Love社交/歸屬
Safety安全
Physiological生理
Other Motivation Theories其他激勵理論THEORY
Theory理論Core核心
HerzbergHygiene (salary) prevents dissatisfaction ≠ motivation. Achievement = true motivator.保健(薪水)防不滿≠激勵。成就感=真正激勵。
X / YX: people lazy, need control. Y: self-motivated, empower.X:人懶需監督。Y:有動力、授權。
VroomM = E(can I?) × I(reward?) × V(want it?). Any zero = no motivation.M = E×I×V。缺一為零。
AdamsCompare I/O ratios. Unfair → quit or slack off.比較投入/產出。不公平→離職或怠工。
Google

Hygiene: high salary, free meals. Motivators: 20% time, flat culture. Gmail was born from 20% time.

保健:高薪免費餐。激勵:20% 自由時間。Gmail 從 20% 專案誕生。

Chapter 10
Global Market Expansion全球市場擴張
CAGEFRAMEWORK

Cultural (McDonald's no beef in India) · Administrative (EU zero tariffs) · Geographic (IKEA flat-pack) · Economic (luxury pricing differs).

Cultural(印度不賣牛肉)· Administrative(EU零關稅)· Geographic(IKEA平整包裝)· Economic(奢侈品定價不同)。

Integration vs. Responsiveness全球整合 vs 在地回應INTERACTIVE
Low Local低在地
High Local高在地
High
Global
高整合
🌍
Global
🔄
Transnational跨國
Low
Global
低整合
📦
Export
🏠
Multi-domestic本土化
Market Entry Modes市場進入模式FRAMEWORK
ExportLicensingJVSubsidiary/FDI

Left→right: Risk↑ Control↑ Investment↑

由左到右:風險↑控制力↑投資↑

Self-Test
Quick Quiz考前測驗
1. Core of Effectuation?1. 效用邏輯核心?
Goal first先定目標
Predict trends預測趨勢
Start with means, imagine outcomes手段出發想像結果
Copy competitors模仿對手
Bird in Hand — who I am, what I know, whom I know.手中鳥——我是誰、知道什麼、認識誰。
2. VRIO: V+R but not I?2. VRIO V+R缺I?
Disadvantage劣勢
Temporary advantage暫時優勢
Sustained持續
Parity平等
Competitors can copy → only temporary.競爭者能模仿→暫時。
3. Herzberg motivator?3. Herzberg激勵因素?
Salary薪水
Safety安全
Policy政策
Achievement成就感
Salary/safety/policy = hygiene. Achievement = motivator.薪水安全政策=保健。成就感=激勵。
4. Riskiest Ansoff?4. Ansoff最高風險?
Diversification多角化
Penetration滲透
Product Dev產品開發
Market Dev市場開發
New product + new market = highest risk.新產品+新市場=最高。
5. Kotter's first step?5. Kotter第一步?
Build coalition組團隊
Form vision願景
Short wins短期勝利
Create urgency緊迫感
Step 1 = Establish urgency.第一步=建立緊迫感。
6. Vroom's formula?6. Vroom公式?
M = E × I × V
M = Need − Satisfaction
M = Input / Output
M = Hygiene + Motivators
E × I × V. Any zero kills motivation.E×I×V。缺一為零。